Managing people analytically (2 days)

Our course is designed to use delegates’ analytical and process skills to improve their people management. This is accomplished by using our specifically designed format to transfer their skills from one part of their working lives to another. Previously soft skill training has focussed on introducing new topics to such delegates. Our approach is innovative and revolutionary. We transfer soft skill training into their analytical minds by using techniques they already understand but using them in a different way. We feel this is more in line with delegates’ needs.

The prerequisites for this course are;

Delegates who have responsibility for others and whose strengths are more process than people orientated.

The contents of this course are as follows;

Introduction to key principles;

Evaluating people as a process

Evaluating teams as a process

Exploring key inputs, activities and outcomes

Problem solving skills;

Interest based negotiation

Revised fishbone analysis (SKIP)

Root cause analysis

FMEA and EMEA

Cycle of continuous improvement

Techniques shared and applied to people

Improvement skills;

Bales interaction process analysis

Communication processes in project teams

Techniques shared and applied to teams

Project management;

Using project management skills to develop individuals

Use project management skills to develop teams

Underpinning skills;

Communication

Assertiveness

Motivational techniques

Setting standards

Development plans

SMART objectives

Verbal feedback

Team development

Managing remote teams

Learning outcomes;

Enhanced Analytical techniques

Enhanced planning skills

Be able to communicate more effectively

Use current skills in new situations

Be more assertive

Be able to apply learnings in workplace

Be able to motivate others

Use effective verbal feedback techniques

Be more able to manage and develop people effectively

Development planning

Enhanced problem solving